Placing an order on Oc-Primes is a seamless process. To place an order, simply browse through our…
Understanding order confirmation emails and order numbers. To confirm your order, visit ocprime.com/my-account/order/view and select the specific…
How to track your order status in your account dashboard. You can track your order status at…
How to change quantities, sizes, or variants before checkout. And how you can modify an order after…
How to cancel an order before it ships. Orders can only be canceled when in Processing status.…
How to quickly reorder items from your order history. To reorder items from past purchases, go to…
Steps to resolve payment or order issues. Failed orders are typically caused by incomplete or unsuccessful payments.…
Benefits of checking out as a registered user vs a guest. Checking out as a guest increases…
What to do if an item is missing, damaged, or incorrect. For issues such as missing, damaged,…
How to place orders from outside the country. For international orders, you can place your order normally…
