How can I download my invoice? You can easily download invoices for your orders: Log in to…
Do you support recurring billing? For regular customers: We do not support recurring billing for standard purchases.…
What payment methods does OC Primes accept? OC Primes accepts a variety of payment methods to provide…
What currency does OC Primes support? Currently, all transactions on OC Primes are processed in Nigerian Naira…
Are there any additional charges when making a purchase? Taxes: At present, OC Primes does not impose…
Does OC Primes offer store credit? Currently, we do not offer store credits. However, we have a…
What should I do if my payment fails? If your payment fails, consider the following: Check your…
How do I request a refund? Refunds can be requested easily through your account: Go to ‘My…
How long does payment processing take? Instant Payments: Most debit/credit card transactions and mobile payments are processed…
