You can track your order status at ocprime.com/order-tracking using your order ID and the email address associated with your purchase. We offer multiple status updates including Pending Payment, On Hold, Processing, Completed, and Failed:
Pending Payment: Awaiting payment from the customer.
On Hold: Payment received, but pending verification.
Processing: Order is being prepared for shipment.
Completed: Order has been successfully delivered.
Failed: Payment or order issue occurred.
