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Failed or Declined Payments

What should I do if my payment fails?

If your payment fails, consider the following:

    • Check your card details: Ensure you’ve entered the correct card number, expiration date, and CVV code.
    • Verify your balance: Make sure your account has sufficient funds to complete the transaction.
    • Bank Authorization: Some banks require authorization before approving online payments. Contact your bank to confirm if they have blocked the transaction.
    • Try a different payment method: If one method fails, try an alternative such as a different card, bank transfer, or mobile payment.
    What if I was charged but my payment failed?

    In rare cases where you were charged but the order was not processed, kindly contact our support team with proof of payment, and we will resolve the issue promptly.

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