At OC Primes, we offer different shipping options based on your location and urgency of delivery. Below are our updated shipping times:
The exact shipping fee depends on your location and will be shown at checkout before making a payment.
To track your order, follow these steps:
- Go to Your OC Primes Account:
- Log in and go to My Account > Orders.
- Click on the order you want to track to view your Order ID.
- Visit ocprimes.com/tracking-order and enter your Order ID along with the email address used for the order.
Understanding Your Order Status
Here’s what different order statuses mean:
- Pending Payment: Payment has not been received yet.
- On Hold: Your order is being verified before processing.
- Processing: Your order has been confirmed and is currently out for delivery.
- Out for Delivery: The courier is delivering your order.
- Delivered: Your order has been successfully delivered.
- Failed: Your payment was unsuccessful, or the order was canceled.
🚨 Important Note: We do not provide live tracking updates at this time. You can check your order status manually via the tracking-order page.