we prioritize the security and privacy of your personal data. We understand the importance of protecting your information and ensuring that it is handled responsibly. This section outlines how we collect, store, use, and protect your data, as well as the measures we take to prevent unauthorized access.

Why We Collect Your Data

We collect data to provide you with a seamless shopping experience and improve our services. Your information helps us:

• Process orders and manage deliveries efficiently.
• Offer personalized shopping recommendations.
• Improve customer support and resolve issues quickly.
• Enhance website functionality and user experience.
• Ensure a secure shopping environment by detecting and preventing fraud.

What Data We Collect

Depending on your interaction with OC Primes, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address when you create an account or place an order.
• Payment Information: We do not store your full credit/debit card details. Transactions are securely processed through trusted third-party payment providers.
• Order History: Records of past purchases and transactions for account management.
• Technical Data: IP address, device type, and browser information to improve site security and functionality.
• Communication Data: Messages sent via our support page for customer inquiries.

How We Protect Your Data

We take multiple security measures to ensure your data is protected:

• Encryption & Secure Transactions: All data transmitted between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Strict Access Control: Only authorized personnel have access to customer data.
• Regular Security Audits: We continuously monitor our systems for vulnerabilities and apply necessary updates.
• Fraud Prevention: We use AI-powered fraud detection to identify and prevent suspicious activities.

Who Has Access to Your Data?

Your personal information is never sold or shared for marketing purposes. However, we may share data with trusted partners for specific services, such as:

• Payment processors for completing transactions.
• Shipping and delivery partners to fulfill your orders.
• Fraud prevention services to detect and stop fraudulent activities.

We ensure that these third-party services comply with strict data protection policies and use your information only for necessary purposes.

How Long We Store Your Data

We only retain your data for as long as necessary to fulfill our obligations:

• Order information: Kept for tax and legal purposes.
• Account details: Stored as long as your account is active. You can request account deletion at any time.
• Communication records: Retained for quality assurance and customer support.

Your Rights Over Your Data

As a customer, you have the right to:
✅ Request access to your data – See what information we have about you.
✅ Request corrections – If your information is outdated or incorrect.
✅ Request deletion – You can ask us to delete your account and personal data.
✅ Withdraw consent – Opt out of marketing emails and other optional data usage.

If you wish to exercise any of these rights, please contact our support team via our Support Page.

Protecting Yourself Online

To keep your information safe, we advise customers to:

• Never share your account password or payment details with anyone.
• Avoid suspicious links claiming to be from OC Primes.
• Use a strong, unique password for your OC Primes account.
• Log out of your account when using shared devices.

Parental Guidance & Age Restrictions

Our platform is intended for users 16 years and older. If you are under 16, parental guidance is required for account creation and purchases. We do not knowingly collect data from individuals below this age. If we become aware of such data collection, we will take immediate action to remove it.

Need Help?

For any data protection concerns, visit our Support Page to reach our customer service team.

Your privacy and security are our top priorities at OC Primes!